PAYMENT POLICY

PAYMENT POLICY

At Florence & Grey, we offer several secure payment methods to make your shopping experience smooth and convenient.

Accepted Payment Methods

• Credit Card: Visa, Mastercard, American Express

• Apple Pay

• Google Pay

• Shop Pay

• Maestro

All prices on our website are displayed in British Pounds Sterling (GBP).

Security All payments are processed through a secure SSL-encrypted connection. Your payment details are never stored on our servers. Payments are handled by trusted third-party providers, including Shopify Payments.

Payment Processing Orders are confirmed and processed only after full payment has been successfully completed.

Refunds If you are entitled to a refund following an approved return, the amount will be credited back to your original payment method within 14 business days of us receiving and inspecting the returned item. Please refer to our Return Policy for full details.

Questions? For payment-related questions, please contact us at info@florence-grey.com.

Monday–Friday: 9AM–6PM
Saturday–Sunday: 10AM–5PM